Co-nexus Blog

What is Omni-channel?

Posted by Crystal Jackson on May 19, 2017

What is omnichannel.pptx.jpgAre you interested in learning more about Omni-channel contact centers? Are you not sure where to begin? Check out our new downloadable to give you a plan on how to make your quality monitoring system better.

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 You can also check out our recent webinar on How 5 Ways Your Customers Can Contact You Without Picking Up the Phone for a session on multimedia in the contact center.

Topics: Contact Center, Omni-channel

Written by Crystal Jackson

We offer a full range of products and services, including a comprehensive suite of voice products, data networking solutions, managed services and cloud services. Co-nexus recognizes business needs vary and finding the right technology solution is only one part of the equation. Combining the technology with the proper design, implementation and ongoing support gives our clients the best possible return on their investment.

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