Co-nexus Blog

Prepare Your Communications for Hurricane Season

Posted by Co-nexus Marketing on June 21, 2017

Hurricane season is here! With tropical storms, depressions and hurricanes brewing, it's important to take time to ensure you have a disaster recovery plan in place for your communications. Hurricane Ike damaged an estimated $29 billion properties according the The Storm Report. Hurricane Rita caused over 3 million residents to be evacuated according to Hurricane Science. The list of people, businesses and property affected by natural disasters is long and more storms will be added this year. Let's take a look at how you can improve redundancy in the event your business is hit.

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Topics: Disaster Recovery, Resiliency, Unified Communications, Cloud

Managing Remote Employees to Increase Productivity

Posted by Co-nexus Marketing on June 19, 2017

Having remote employees can help businesses grow without having to pay for overhead expenses that come with utilizing an office. Employees on the other hand save so much time by being able to avoid a daily commute which impacts their work life balance. Oftentimes, employees would prefer to be allowed to telecommute over getting a raise. But making sure that your team still stays connected and collaborates effectively requires having the right tools and management skills. Let's take a look at how to better manage remote employees:

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Topics: Unified Communications, Productivity, Collaborate

Five Things to Ask Yourself Before Buying a Phone System

Posted by Co-nexus Marketing on May 15, 2017

Buying a phone system is a major investment for any business. It involves changing the business communicates. Communication is key to retaining customers, maintaining vendor relationships and employees collaborating. Your calls are the lifeline of your business. As you evaluate a purchase of this size and scale, it’s important to consider how you plan to make the purchase, what functionality will work best for you and which vendor will you help provide the hardware, software and installation. Here are five questions to ask yourself before making a purchase:

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Topics: Phone System, Communications, Unified Communications, Mobility

Why Cloud?

Posted by Co-nexus Marketing on April 26, 2017

Cloud is a broad term these days. The cloud refers to a variety of software applications, network configurations, and communication systems. So what exactly does "cloud" mean? And why is the "cloud" important for business? Is the "cloud" safe? As more and more businesses are spreading across multiple locations and allowing employees to work remotely, the cloud is becoming more of a staple than an option.

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Topics: Cloud, Unified Communications, VoIP

How Co-nexus Helps Car Dealerships

Posted by Co-nexus Marketing on March 29, 2017

Technology for car dealerships can be a little overwhelming. There are multiple departments throughout the organization who need to communicate in different ways. More importantly, it’s a customer facing sales business with demand for someone to be able to respond to customer inquiries at all times. If you miss a call, you lose a customer. Some clients are looking to make a large purchase for a new vehicle while others may be looking to have their current automobile serviced. Being able to handle call volume, provide key metrics, control inventory and maintain the happiness of customers allows a business to thrive.

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Topics: Contact Center, Sales, VoIP, Unified Communications, BYOD, Mobility

How Co-nexus Helps Banks

Posted by Co-nexus Marketing on March 27, 2017


The customers for a financial institution are getting more and more demanding. When they need help they may contact you in many different ways. They may call you on the telephone, send an email, do a web chat, or even leave a voice mail message. So how do you take on the plethora of options while at the same time maximizing your employees and being sure your technology is secure. Banks have a need for both advanced communications. They are a highly-regulated industry requiring a way to connect internally and externally. They usually have multiple locations and need resiliency to communicate with their clients. Also, a bank needs to be able to control how their employees follow regulations and policies. All the while, they need to be able to minimize administration costs for changes in moving, leasing or adding new locations. Here are three ways Co-nexus helps banks:

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Topics: Enterprise, Contact Center, Call Recording, Multiple Locations, Unified Communications

New Video Post: MiTeam - Collaborating Better

Posted by Co-nexus Marketing on February 13, 2017

 

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Topics: Collaborate, MiTeam, Unified Communications

New Video: Customer Success Story - Hyatt

Posted by Co-nexus Marketing on January 9, 2017

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Topics: Hospitality, Hotels, Unified Communications

We offer a full range of products and services, including a comprehensive suite of voice products, data networking solutions, managed services and cloud services. Co-nexus recognizes business needs vary and finding the right technology solution is only one part of the equation. Combining the technology with the proper design, implementation and ongoing support gives our clients the best possible return on their investment.

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