Co-nexus Blog

Five Trends in Communications for 2018

Posted by Co-nexus Marketing on March 29, 2018

Over the past five years communication systems have only grown more and more robust. Companies are deploying new technology to ensure their customers receive the best service and their employees can effectively communicate. Co-nexus is a leader in offering customers some of the latest and greatest technology for voice and we wanted to share with you a few trends we are seeing in voice infrastructure for 2018.

Seamlessly move from desk phone call to any device.

Did you know with the push of a button on your Mitel desk phone, you can hand off a live call to your mobile device? Being able to transfer mid conversation gives the ability to continue a conversation if it’s running long and you have to be on your way to an appointment or even leave the office for the day. Being able to transfer the call without the person on the other end noticing gives the appearance you are in the office while you can still maintain productivity.

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Topics: Unified Communications, Business Phone System

Video Post: Guest Experience of the Future

Posted by Co-nexus Marketing on January 4, 2018

The hospitality is changing rapidly in regards to their guest experience. By utilizing a guest's cell phone you can now check in, use your phone as a room key or map for the hotel and access amenities by pairing your phone. Check out how Mitel has helped over 24 Flag Hotels roll out this feature for their guests.

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Topics: Unified Communications, Hospitality, Telecommunications

How Mitel's Collaboration Solutions Helped Secure the Superbowl in Houston

Posted by Co-nexus Marketing on November 28, 2017

Mitel used their collaboration solution to help secure an event over 1 million people over a single weekend. There was a need for an application utilizing photographs and mobile phones to assist first responders in isolating dangerous individuals or groups throughout the event. The outcome of the application allowed for Harris County to isolate a suspicious individual in record time.

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Topics: Unified Communications, Security, Digital Transformation, Collaboration

4 Communication Tools a Multi-location Company Should Utilize

Posted by Co-nexus Marketing on November 6, 2017

Multi-location customers have unique needs and complexity that single location companies do not. Oftentimes their IT staff sits in a different location or are scattered across multiple sites. Finding a communication system easy to preconfigure so a remote branch just needs to plug it in allows an IT department to spend more time on strategic initiatives rather than trouble shooting. IT also can easily reduce travel expenses and headaches. Many multi-location companies also have remote employees who work from home and utilize their own equipment. All of these challenges contribute to the four tools every multi-location company should take advantage of:

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Topics: BYOD, Unified Communications, Multiple Locations

The History of IoT

Posted by Co-nexus Marketing on October 18, 2017

The Internet of Things has exploded over the past few years. The term IoT refers to the implementation of sensors and technology into everyday objects. A good example of this is the Apple Watch. There was a time where watches had one function which was to tell time. As technology developed now watches are able to receive phone calls, messages, emails and track fitness activity. So where did the concept of IoT come from?

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Topics: Unified Communications, Digital Transformation, The Internet of Things, IoT

How Digital Transformation Affects Daily Life

Posted by Co-nexus Marketing on October 16, 2017

Have you noticed the recent increase in use of cell phones and tablets to streamline tasks in organizations lately? Unified Communications have pushed digital transformation forward by allowing schools, churches, and restaurants to use mobile devices to communicate more efficiently and effectively.

Let's talk about a few examples:

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Topics: Mobility, Customer Experience, Unified Communications, Customer Service, Digital Transformation

Developing a Plan When Disaster Strikes

Posted by Co-nexus Marketing on September 18, 2017

As the country slowly recovers from the destruction left from the hurricanes Harvey and Irma, more and more businesses are turning to their IT teams to ensure their business-critical communications are up and running. According to Forbes, “IT professionals and CIOs are the new “superheroes” we call upon during extraordinary circumstances…” As the country embarks upon rebuilding this is a time where many businesses will either sink or swim.

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Topics: BYOD, Unified Communications, Business Continuity, Disaster Recovery, Telecommunications

How IoT and Unified Communications Will Affect Industrial Businesses

Posted by Co-nexus Marketing on August 15, 2017

The projection of Global Public LWPA Connections for Industrial companies will rise tremendously over the next 5 years. According to the IHS Markit Low Power Wide Area Market Report – 2017; 2016 it’s expected over 400 million connections will be placed to assist with security, infrastructure and logistics by 20121. IHS Markit continues to state, “Integrating devices and data with analytical IoT platforms and UC, enables enterprises to become more responsive and improve customer experience.” What exactly does this mean to this industry? There are three main applications the IoT and UC will affect:

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Topics: Unified Communications, IoT, Digital Tranformation

How Unified Communications Is Shaping the Business World

Posted by Co-nexus Marketing on August 7, 2017

Long gone are the days where you have to pick up the phone to communicate with a coworker. Now there are a variety of mediums to collaborate and connect within a business environment. If your customer has a question, you can easily use features like presence and instant messaging to get the answers they need. Unified Communications (UC) describes the integration of multiple platforms for an enterprise organization. Here are some of the ways UC helps businesses function more effectively:

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Topics: Mobility, Unified Communications, Collaborate, Communications

New Video Post: Co-nexus Unified Communications

Posted by Co-nexus Marketing on July 5, 2017

Co-nexus just published a video to our new You Tube channel on Unified Communications. Let us show you how to connect anywhere using any device. Being able to internally chat, collaborate and communicate makes employees more productive.

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Topics: Unified Communications, Multiple Locations

We offer a full range of products and services, including a comprehensive suite of voice products, data networking solutions, managed services and cloud services. Co-nexus recognizes business needs vary and finding the right technology solution is only one part of the equation. Combining the technology with the proper design, implementation and ongoing support gives our clients the best possible return on their investment.

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