Buying a phone system is a major investment for any business. It involves changing the business communicates. Communication is key to retaining customers, maintaining vendor relationships and employees collaborating. Your calls are the lifeline of your business. As you evaluate a purchase of this size and scale, it’s important to consider how you plan to make the purchase, what functionality will work best for you and which vendor will you help provide the hardware, software and installation. Here are five questions to ask yourself before making a purchase:
With all of the talk about cloud and hosted phone systems these days, there are fewer conversations about on premise solutions. However, there are still some cases where moving to a hosted environment is not in a business’ best interest. We’ve compile a brief list of a few benefits on premise communication systems offer. Remember, every business operates a little differently and it’s best to sit down and evaluate your needs to ensure you are making the right decision.