Multi-location customers have unique needs and complexity that single location companies do not. Oftentimes their IT staff sits in a different location or are scattered across multiple sites. Finding a communication system easy to preconfigure so a remote branch just needs to plug it in allows an IT department to spend more time on strategic initiatives rather than trouble shooting. IT also can easily reduce travel expenses and headaches. Many multi-location companies also have remote employees who work from home and utilize their own equipment. All of these challenges contribute to the four tools every multi-location company should take advantage of:
As the country slowly recovers from the destruction left from the hurricanes Harvey and Irma, more and more businesses are turning to their IT teams to ensure their business-critical communications are up and running. According to Forbes, “IT professionals and CIOs are the new “superheroes” we call upon during extraordinary circumstances…” As the country embarks upon rebuilding this is a time where many businesses will either sink or swim.
Buying a new phone system can be such an overwhelming task. There are many vendors, types of systems, and decisions to make. Your communication system is the lifeline of your business so you want to make sure it works, it fits your budget and meets your needs. Here are six steps to determining the right phone system for your business:
Digital transformation is a topic noted mostly by how a business talks to its clients. However, an employee has to have the right tools to be able to make that interaction better. Transforming the workplace into an environment that makes an employee productive and upbeat creates a better customer interaction. That environment can be moved to a virtual workplace, or simply making changes to an existing office. Here are a few ways companies fail in creating efficiency within their workspaces.
Digital Transformation is a buzz word right now. As technology continues to advance, it’s being used more and more every day. Think about it, ten years ago fax machines were in almost any operating business. Fast forward to today many companies have shifted to e-fax or eliminated faxing all together by replacing faxes with scanned documents attached to email. As technology shifts, so does strategy. So what exactly is digital transformation? In simple terms, it’s the displacement of hard copy materials and physical labor to automated electronic processes and documents. Here are four ways digital transformation affections our lives:
Technology for car dealerships can be a little overwhelming. There are multiple departments throughout the organization who need to communicate in different ways. More importantly, it’s a customer facing sales business with demand for someone to be able to respond to customer inquiries at all times. If you miss a call, you lose a customer. Some clients are looking to make a large purchase for a new vehicle while others may be looking to have their current automobile serviced. Being able to handle call volume, provide key metrics, control inventory and maintain the happiness of customers allows a business to thrive.
If you didn't have a mobility strategy for your business in 2016, then 2017 is the year to make a plan and put it in action. As industry experts in mobility, Co-nexus and Mitel are here to help. To get you started, here are important factors to consider when creating (or refining) your mobility strategy:
Local governments and municipalities share unique purchasing requirements. Oftentimes, there are many decision makers and departments involved in making choices for the communication system. They also have limited budget and funding available. It's important to be able to work with a company with great experience and the ability to manage the project over an extended timeline. Co-nexus helps our government customers in a couple ways:
Oil and Gas is one of the largest industries globally. Houston, TX is home of many headquarters to oil companies and stateside offices. This industry has its peaks and valleys with a dynamic market and growing needs. Co-nexus helps simplify technology within a very complex environment through unification, centralization and reduction in their communications services. Let’s look at a few ways we streamline technology for this complex business: