Co-nexus Blog

Digital Transformation for Government Entities

Posted by Crystal Jackson on July 7, 2017
Government Icon.pngGovernment entities are oftentimes behind the curve when it comes to technology due to having a limited budget.

Many states are beginning to make changes to the way their customers can communicate by developing an app similar to Alexa and Siri. The goal is to make it voice interactive so the public can access services throughout the community. According to Strategic Partnership Inc in this article there will be an array of types of services from digital drivers licenses to municpal services.

The idea is that most people carrry their cell phone all day, everyday. The app will be deployed for citizens to access services on any device at any time. Apps are changing the way people communicate by giving them access to businesses and organization at their fingertips. No longer is it necessary to have long voice calls when there are so many services that can be accomplished with online tools. Although many states are evalutating apps to automate services there are several municipalities who have already implemented it. 

So what exactly is digital transformation? Digital transformation applies technology to streamline business or organizational processes to create a more efficient and effective environment. You can read more about how to develop a strategy to make a better customer experience, how to create a better workspace using digital transformation. Co-nexus works with many municipalities and government entities to provide better communications. Learn more about how we specifically help the government industry in this article.

Topics: Digital Transformation, Government

Written by Crystal Jackson

We offer a full range of products and services, including a comprehensive suite of voice products, data networking solutions, managed services and cloud services. Co-nexus recognizes business needs vary and finding the right technology solution is only one part of the equation. Combining the technology with the proper design, implementation and ongoing support gives our clients the best possible return on their investment.

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