Co-nexus Blog

Five Trends in Communications for 2018

Agent Training is a Never Ending Story in the Contact Center

FIve Key Benefits of Utilizing Workforce Management Software

Upcoming Webinar: Five Benefits of Managed SIP Trunking on Thursday, February 15th

Video Post: Guest Experience of the Future

Happy Holidays From Your Friends at Co-nexus!

The Importance of Voice as Managed Services and Vendor Shopping

How Mitel's Collaboration Solutions Helped Secure the Superbowl in Houston

Video: Mitel is Customer Focused

Why We Love Cloud (And You Should, Too!)

Product Update: Mitel's 6940 IP Phones

4 Communication Tools a Multi-location Company Should Utilize

The History of IoT

How Digital Transformation Affects Daily Life

New Video Post: MiCloud Office Mobile

Are You Backing Up Your Data and Forgetting Your Voice Communications?

5 Tools Your Contact Center Needs

Developing a Plan When Disaster Strikes

View Webinar on 5 Methods for Building a Better Forecast in the Contact Center

5 Tips for Moving and Your Telecommunications

How IoT and Unified Communications Will Affect Industrial Businesses

How Unified Communications Is Shaping the Business World

6 Rules for Inbound Contact Centers

News Release: Co-nexus Donates Phone System to Art League of Houston

New: Video Hosted Voice Solutions

6 Steps in Choosing Your Next Phone System

Are You Properly Managing Your Workforce in the Contact Center?

Co-nexus Published a New Website

Video: Don't Let Someone Eat Your Lunch

Digital Transformation for Government Entities

New Video Post: Co-nexus Unified Communications

View Webinar on Best Practices in Quality Monitoring

Prepare Your Communications for Hurricane Season

Managing Remote Employees to Increase Productivity

Developing a Digital Customer Experience Strategy

Upcoming Webinar on Thursday June 22nd on Best Practices in Monitoring Agents

Going Digital to Create a Better Workspace

Five Levels of Quality Monitoring in the Contact Center

View Webinar on Five Key Areas of Compliance for Call Recording

What is Omni-channel?

5 Steps to Improve Call Quality Monitoring

Five Things to Ask Yourself Before Buying a Phone System

Three Reasons to Consider On Premise Phone Systems

5 Things Your Competition is Doing in the Contact Center

Five Steps to Better Quality Monitoring in Your Contact Center

What Exactly is Digital Transformation?

What's the Biggest Problem in a Contact Center?

Is Free Wifi a Good Idea?

Why Cloud?

The Only Boss is the Customer

View Webinar: Five Ways Your Customers Can Contact You Without Picking Up the Phone

What Is Digital Transformation?

Customer Service Needs Haven't Changed in 62 Years

How Co-nexus Helps Car Dealerships

How Co-nexus Helps Banks

SD-WAN and the Impact on Voice Technology

How Co-nexus Helps Manufacturing Companies

How Co-nexus Helps Distribution Companies

Important Factors in Developing a Mobility Strategy

Cloud Corner: Difference Between Private & Public Cloud Voice

How Co-nexus Helps Universities

How Co-nexus Helps Municipalities

How Co-nexus Helps the Medical Industry

How Co-nexus Helps IT

How Co-nexus Helps Oil and Gas

New Video Post: MiTeam - Collaborating Better

Helping the Contact Center Director

Four Fun Facts Regarding Contact Centers

How Cloud Helps Minimize Cost to Your Communications

Cloud Corner: Reducing Costs

Alvin ISD and Co-nexus

Cloud Corner: Recognizing the Benefits of Cloud - Supporting Multiple Locations

How Cloud Phone Systems Help You Lower Your Operating Costs

Applying the Golden Rule to Your Contact Center

New Video: Customer Success Story - Hyatt

Cloud Corner: Recognizing the Benefits of Cloud – Keeping Your Employees Productive

Co-nexus Webinar: Five Ways Your Customers Can Contact You Without Picking Up the Phone

Video - Mass Notification System at Texas A&M

5 Benefits for Co-nexus Mass Nofication Solutions

Holiday Office Hours: Christmas and New Year's Weekend

Cloud Corner: How to Deploy Based on the Size of Your Business

Webinar: Five Ways to Increase Mobility in Your Workforce

3 Ways Mobilizing Your Workforce Positively Impacts the Bottom Line

Cloud Corner: Understanding the Basics – Voice and Application Integration

Co-nexus Product Video for MiContact Center

3 Ways Your Customers Want to Contact You Without Picking Up the Phone

New Video Post: Changes in How Customers Contact Customer Care

Cloud Corner: Understanding the Basics - Why Move to the Cloud?

3 Ways to Use Your Smart Device as a Business Phone

Happy Thanksgiving - Holiday Office Hours

Moving or Expanding Soon?

Moving and Expanding Checklist

Minimize Liability and Improve Customer Interactions

Work Whenever and Wherever Just Like You Would In the Office

3 Ways Co-nexus Helps Improve Customer Service in Call Centers

4 Ways Cloud Can Help Lower TCO

5 Ways to Improve Mobility Within Your Workforce

We offer a full range of products and services, including a comprehensive suite of voice products, data networking solutions, managed services and cloud services. Co-nexus recognizes business needs vary and finding the right technology solution is only one part of the equation. Combining the technology with the proper design, implementation and ongoing support gives our clients the best possible return on their investment.

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